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Self-service customer portal

Customer Portal

MakePay Customer Portal gives merchants a secure link they can generate for each customer. Customers can open one self-service billing page to see subscriptions, payment history, billing details, and available subscription actions without asking support for every update.

customer portalself-service billing portalsubscription customer portal

Secure link

Generate a customer-specific portal URL from the merchant app.

Self-service

Customers can review subscriptions, payments, and billing details.

Support-light

Reduce manual billing requests while keeping merchant controls in place.

How it works

Where customer portals help

Use the portal when customers need a trusted place to review recurring billing or past payments without waiting on support.

Subscription self-serviceLet customers review active subscriptions, renewal status, and available billing actions.
Payment historyGive customers a single place to see linked MakePay payment activity.
Support deflectionShare a secure portal link instead of manually answering every billing-detail request.
Open dashboard

Why MakePay

A cleaner billing experience

Customer Portal keeps billing transparency close to the customer while merchants still manage the source of truth in MakeCrypto.

Branded customer accessSend customers to a MakePay billing page that matches the same branded checkout environment.
Signed portal linksGenerate time-limited portal URLs for a specific customer instead of exposing open account access.
Subscription and payment contextKeep subscriptions, payment history, billing profile, and customer actions in one self-service view.
Read integration docs

All-in-one

One MakePay service path, the same direct settlement model.

The service page should make the launch path obvious. These are the customer moments, team controls, and payment outcomes this MakePay flow is designed to cover.

01
Subscription self-service

Let customers review active subscriptions, renewal status, and available billing actions.

02
Payment history

Give customers a single place to see linked MakePay payment activity.

03
Support deflection

Share a secure portal link instead of manually answering every billing-detail request.

04
Branded customer access

Send customers to a MakePay billing page that matches the same branded checkout environment.

05
Signed portal links

Generate time-limited portal URLs for a specific customer instead of exposing open account access.

06
Subscription and payment context

Keep subscriptions, payment history, billing profile, and customer actions in one self-service view.

Service model

Built around direct wallet payments, not custody.

MakePay keeps the same operating model across services: branded checkout, clear status, team visibility, and settlement routes that point back to the merchant wallet.

Branded customer access

Send customers to a MakePay billing page that matches the same branded checkout environment.

Signed portal links

Generate time-limited portal URLs for a specific customer instead of exposing open account access.

Subscription and payment context

Keep subscriptions, payment history, billing profile, and customer actions in one self-service view.

Customer portal

Self-service billing

Active

Portal links

24h

Signed customer access window

Linked payments

All

Customer-visible billing history

Subscription actions

Self-serve

Customer updates from the portal

One customer billing view

Portal

Live

Customers can see the context they need while merchants keep ownership of the relationship and billing setup.

Acme Pro planCustomer reviewed renewalPortal opened
Media membershipProfile savedBilling updated
Consulting retainerCustomer has portal linkPayment due
Customer profile

Service answers

The useful questions before launch.

Every checkout path has small operational details. These answers keep the service page practical for merchants, developers, and support teams.

01How does a customer access the portal?

The merchant generates a customer-specific MakePay portal link from MakeCrypto or the API and shares it with the customer.

02What can customers see in the portal?

Customers can review their linked subscriptions, payment history, customer profile, and billing details supported by the merchant's configuration.

03Is the customer portal public account login?

No. The portal is reached through a signed customer link, so merchants can issue access for the right customer without creating a broad public account area.

Keep exploring

Pick the checkout path that matches the customer moment.

Start from this service, compare nearby flows, or open the dashboard when you are ready to build the next MakePay checkout.