01
Subscription Self-Service
Customers view and manage subscriptions and billing.
Self-service customer portal
Customer Portal
A simple self-service portal for customers to view subscriptions, history, and manage payments
Portal openedBilling current
Portal link opened
Customers can review billing without asking support to chase payment context.
makepay.io/portal/customer-portal
Portal capabilities
Where Customer Portals Help
Use the portal when customers need a trusted place to review recurring billing or past payments without waiting on support. Customer Portal keeps billing transparency close to the customer while merchants still manage the source of truth in MakeCrypto.
02
Payment History
Easy access to all past payments.
03
Support Deflection
Reduce support requests with self-service.
04
Branded Access
Custom branded billing page.
05
Signed Portal Links
Secure, time-limited links for customers.
06
Full Context
Subscriptions, history, and actions in one place.
Operating model
Self-service Customer Portal
Customers manage subscriptions and view payment history themselves. You keep full control and reduce support requests.
01
Branded Access
Custom branded billing page.
02
Signed Portal Links
Secure, time-limited links for customers.
03
Full Context
Subscriptions, history, and actions in one place.
04
Subscription Self-Service
Customers view and manage subscriptions and billing.
05
Payment History
Easy access to all past payments.
06
Support Deflection
Reduce support requests with self-service.
Portal access
Give customers a self-service payment space
Create a branded portal where customers can review invoices, subscriptions, payment status, and billing details without asking support.
See portal setupapp.makepay.io/customer-portal
Payment request
Generate checkout link
Name
Self-service billing
Invoice amount and currency
490
USD
Accepted currenciesSelect all
Search
BBitcoin (BTC)
EEthereum (ETH)
TTether (USDT)
Generate portal link
Checkout link ready
Your MakePay checkout URL was generated successfully
pay.makepay.io/customer-portal
Done
Account context
Keep customer billing history easy to inspect
MakePay connects customer records with payment pages, renewal details, confirmations, and support context in one shared view.
See portal controlsapp.makepay.io/customer-portal/settings
Advanced options
Customer-paid fee mode
One customer billing view
Customer profile
Settlement preview
Portal
Customers can see the context they need while merchants keep ownership of the relationship and billing setup.
Customer page
Generate portal link
Support visibility
Let support resolve payment questions faster
Customers and internal teams can see the same status trail, so open payments, confirmations, and settlement context are easier to verify.
See support statusapp.makepay.io/customer-portal/activity
Recent activity
Acme Pro plan
Customer reviewed renewal
490 USDC
Media membership
Profile saved
75 USDT
Consulting retainer
Customer has portal link
1,200 USDC
Webhook update sent
Payment status changed
{
"event": "payment.paid",
"amount": "490 USDC",
"settlement": "Portal"
}
Service answers
The useful questions before launch.
Every checkout path has small operational details. These answers keep the service page practical for merchants, developers, and support teams.
01How does a customer access the portal?
The merchant generates a customer-specific MakePay portal link from MakeCrypto or the API and shares it with the customer.
02What can customers see in the portal?
Customers can review their linked subscriptions, payment history, customer profile, and billing details supported by the merchant's configuration.
03Is the customer portal public account login?
No. The portal is reached through a signed customer link, so merchants can issue access for the right customer without creating a broad public account area.
Keep exploring
Pick the checkout path that matches the customer moment.
Compare nearby flows, then open the dashboard when you are ready to build the next MakePay checkout.