Merchant context
Company name, website, dashboard account email, and the country where the business operates.
Contact MakePay
For merchant onboarding, integration help, partnerships, or policy questions, start with one clear email. We will route it to the right person from there.
Where to start
You do not need to choose perfectly. The subject line just helps us understand whether this is commercial, technical, support, or policy work.
Use this when you are comparing gateways, moving an existing checkout flow, or planning a larger merchant rollout.
Use this for live merchant questions, payment status context, branded checkout setup, and customer-facing payment issues.
Use this when you are implementing the modal, wiring webhooks, testing API flows, or connecting MakePay to your product.
Use this for ecosystem partnerships, affiliate conversations, listing pages, launch announcements, and shared campaigns.
Use this for legal notices, privacy requests, AML context, sanctions questions, or law-enforcement requests.
Merchant context
Company name, website, dashboard account email, and the country where the business operates.
Payment context
Payment link UID, customer email, merchant order reference, or transaction hash when the question is about a specific payment.
Technical context
API route, webhook event name, integration type, browser console error, or the docs page you are following.
Helpful links
The dashboard, docs, demo payment, and support checklist cover the most common launch questions without waiting for a reply.
Reserve time for merchant setup, integration planning, and launch questions.
Book call
Create links, manage branding, configure settlement, and review payment status.
Open dashboard
Modal setup, redirects, API usage, events, and webhooks.
Read docs
Launch checks and the practical places teams use before going live.
Open guide
Preview the hosted checkout before sharing a live MakePay link.
View demo