Risk and support
Crypto checkout without card-network chargebacks
On-chain crypto payments are final after confirmation, which can reduce card chargeback exposure. Merchants still need clear refund policies, customer support, and payment reconciliation.
Final settlement
Confirmed crypto transfers do not follow card chargeback rails.
Merchant refunds
Refund handling remains a merchant policy and operational workflow.
Status history
Payment status helps support teams reason about customer claims.
How it works
01
Set policy
Publish refund and support terms before accepting payments.
02
Track payment
Use MakePay status to review created, pending, paid, and exception states.
03
Resolve clearly
Handle refunds or support cases through merchant-controlled processes.
FAQ
Does no chargeback mean no customer support?
No. Merchants still need fair support and refund processes for failed, wrong, or disputed purchases.
Is this legal advice?
No. Merchants should review local laws, accounting rules, and consumer obligations before rollout.