Merchant context
Company name, website, dashboard account email, and the country where the business operates.
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For onboarding, integration help, or a question about your payments. Tell us what you need and we’ll help you reach the right team.
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Straight to the right team.
Pick the closest topic. You don’t need to choose perfectly—we’ll route your message if another team can help.
Admin
Merchant onboarding, account access, and general requests
Use this for merchant onboarding, account-level questions, access requests, or anything that needs internal routing.
Support
Payment links, checkout pages, and settlement settings
Use this for live merchant questions, payment status context, branded checkout setup, and customer-facing payment issues.
Developers
API, embeds, webhooks, and commerce plugins
Use this when you are implementing the modal, wiring webhooks, testing API flows, or connecting MakePay to your product.
Marketing
Co-marketing, affiliate, and marketplace requests
Use this for ecosystem partnerships, affiliate conversations, listing pages, launch announcements, and shared campaigns.
Legal and compliance
Policy, privacy, AML, and law-enforcement requests
Use this for legal notices, privacy requests, AML context, sanctions questions, or law-enforcement requests.
Careers
Open roles, profiles, and hiring conversations
Use this for job applications, recruiting conversations, contractor profiles, or questions about joining MakePay.
Help us understand the details.
Include the context that relates to your question so the team can investigate it.
Payment context
Payment link UID, customer email, merchant order reference, or transaction hash when the question is about a specific payment.
Technical context
API route, webhook event name, integration type, browser console error, or the docs page you are following.
You may already have your answer.
Open the dashboard, browse the docs, or explore the checkout before sending your first payment link.
Discovery call
Reserve time for merchant setup, integration planning, and launch questions.
ExploreMerchant dashboard
Create links, manage branding, configure settlement, and review payment status.
ExploreDeveloper docs
Modal setup, redirects, API usage, events, and webhooks.
ExploreSupport guide
Launch checks and the practical places teams use before going live.
ExploreDemo payment
Preview the hosted checkout before sharing a live MakePay link.
Explore