Best moment
OTC desk fee, onboarding invoice, account payment, service fee, or balance request.
Exchange and OTC Desk Order PaymentsPayments to your wallet.
Collect OTC fees, exchange-side invoices, order deposits, and service balances with payment records tied to each desk workflow.
Collect exchange and OTC service payments with order references before desks allocate liquidity or support.
OTC and exchange-adjacent teams already operate around wallets, but not every business invoice should be a loose transfer. MakePay can collect service fees, desk retainers, listings, deposits, or operational invoices with branded payment status and direct wallet settlement.
Exchange and OTC payments are reference-heavy. A fee, deposit, service invoice, or desk order must connect to the correct counterparty and workflow.
Crypto can fit this audience naturally, but raw transfers still create support and reconciliation risk.
MakePay can create branded requests for desk fees, onboarding charges, settlement-related invoices, or account payments while the desk keeps its own trading and compliance controls.
Payment flow
Private payment link or API-created request tied to counterparty reference.
Who checks it
Operations, finance, support, or desk staff.
Every payment has a job.
Keep the request clear for your customer and the result useful for your team.
Payment examples
- OTC service fee invoice
- Desk retainer payment
- Order deposit request
- Exchange service balance
What MakePay helps with
- Payment references can match desk tickets or client IDs
- Crypto-native customers use a familiar rail with cleaner records
- High-value invoices avoid unnecessary percentage fee drag
- Settlement stays in the merchant-controlled wallet path
Plan around the friction.
- Desk operations need records beyond transaction hashes
- Large invoices create fee sensitivity
- Client IDs and order references must match exactly
- Custodial processor balances can slow treasury movement
01 / Practical guide
Why desk payments need exact counterparty context
A payment may relate to a client account, quote, service, or settlement workflow. If the reference is unclear, operations has to investigate.
The desk should not rely on screenshots when payment status can be represented as a structured record.
Counterparty mapping matters
Payments should include account or order metadata.
Compliance stays separate
Trading eligibility and checks remain with the exchange or desk.
High values expose fees
Fee clarity matters when amounts are large.
02 / Practical guide
How MakePay fits exchange-adjacent payments
Use payment links for controlled invoices or API-created requests for product-native flows. Keep each request tied to the counterparty record.
MakePay provides payment status and checkout, while the desk keeps custody, trading, and settlement policy in its own systems.
Private links
Useful for manual desk invoices.
API payments
Useful when the platform creates requests from account workflows.
Desk-controlled settlement
Funds route according to the merchant wallet configuration.
A practical first step.
Build a repeatable process for exchanges and OTC desks.
- 01
Create the desk reference
Define counterparty, invoice, service, or order metadata.
- 02
Send or create payment
Use private links or API-created checkout.
- 03
Act after status
Move onboarding, service, or support workflow forward after payment.
- 04
Reconcile with desk operations
Keep payment references available to finance and desk staff.
Questions before you start.
Does MakePay execute trades?
No. It provides payment requests and status for merchant workflows.
Can this be used for OTC invoices?
Yes, when the desk needs a branded payment request tied to a counterparty record.
Explore another payment moment.
Start with one payment.
Create a branded payment link, share it with your customer, and receive settlement directly into your wallet.